Are you an Aeromexico customer? Do you have to cancel your flight and ask for a refund at the same time, then first you must look for an answer to How do I Get a Refund From Aeromexico? For this, you can call the Aeromexico customer service team. The live person at Aeromexico will help you get your refund for the flight you have to cancel.
First, let us dig into the flight refund policy of Aeromexico. This becomes essential because you need to know what it says if you have to get back the refund. Also, it will help you know the refund eligibility of your flight.
Key Highlights of Aeromexico Refund Policy
If you are an Aeromexico customer you must have the idea of the following details on the flight refund policy. Therefore, go through the following sections carefully:
- The refund on the cancellation of the flight depends completely on the type of the tickets. Suppose you are a customer with a premium class ticket, you can cancel the flight ticket for free even at the last moment. But if you are a basic economy ticket holder with Aeromexico, you will have to pay the cancellation fee after the grace period is over.
- However, Aeromexico offers the facility of 24 hours grace period for free cancellation. If you cancel your flight within this period, you will get a complete refund for your canceled flight ticket.
- On the other hand, the cancellation charge and hence the refund amount depends on two factors:
- The time of ticket cancellation
- The route of the flight.
- If you have failed to appear to board the flight, you will not get any refund.
- If the airline is cancelling the flight due to some technical issues, you will get the full refund,
- Also, if your Aeromexico flight gets delayed for 3 hours or more, passengers are eligible to get the full refund.
Therefore, this was all about Aeromexico Refund. Now, let us move on two how to acquire it.
How can I get My Aeromexico refund?
For this, there are two methods.
First, you can claim a refund for your canceled flight through the official website of the airline. You need to visit the Aeromexico official website for the same.
While the second option in front of you is to call the Aeromexico customer service number.
Claim Aeromexico Refund Via Website:
By performing the underlying steps carefully, you can apply for the reimbursement for your canceled flight:
- Browse the Aeromexico official site or
- Head towards the manage my trip section
- Then, you have to fill up nthe required fields. This page will ask for the name of the travelers and the flight booking number.
- Then, you have to go for the flight canceling option.
- After that, you can apply for a refund on the same platform.
Once you are done with the process correctly, the airline takes 72 hours to process the refund. While your bank account might take 7-10 days to show the refunded amount. If not, you can speak to someone at Aeromexico. The Aeromexico live agent will update you for the same.
Claim Aeromexico Refund Over A Call:
In case you do not want to go through the above process, you can talk to the live person at the airline for Aeromexico Refund. Here, you just need to assist the airline agents with your detail such as your name and the flight booking number. He will perform all the necessary steps for you. Also, you will have to give your bank details for the refund.
How do I speak to someone at Aeromexico?
- Dial the official phone number- +52 (55) 5133 4000 or 1800-237-6639.
- Press 1, for Booking a reservation.
- press 3, For choosing a new language
- For making enquiries about baggage & check-in, press 5.
- To Speak to someone at Aeromexico team, press 7
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